In this submit, we are going to discover the trigger and in addition present the answer to the problem of Event 1098: Error: 0xCAA5001C Token broker operation failed in Windows 10. You may expertise this situation when you go online to a Windows 10-based pc and also you attempt to entry Windows Store for Business. However, the Azure Active Directory (AAD) authentication fails. and Event 1098 is logged in the Microsoft-Windows-AAD/Operational log.
Event ID 1098: Error 0xCAA5001C, Token broker operation failed
This situation happens if there are lacking permissions or possession attributes on one or each of the next Registry keys:
HKEY_CURRENT_USERSoftwareClassesLocal SettingsSoftwareMicrosoftWindowsCurrentVersionAppModelSystemAppData Microsoft.AAD.BrokerPlugin_cw5n1h2txyewyPSR
HKEY_USERSS-1-5-21-299502267-1950408961-849522115-1818SoftwareClassesLocal SettingsSoftwareMicrosoftWindowsCurrentVersion AppModelSystemAppDataMicrosoft.AAD.BrokerPlugin_cw5n1h2txyewyPSR
Match the SID reported for the person in occasion ID 1098 to the trail beneath HKEY_USERS. In this case, it’s S-1-5-21-299502267-1950408961-849522115-1818.
To resolve this situation, do the next:
1. if needed (Owner = SYSTEM).
2. Fix the permissions on these registry keys proven above by enabling inheritance (fixing one ought to repair each except a number of customers go surfing to the identical machine). See the picture beneath:
If you view the permissions of the ~PSR Registry key beneath HKEY_USERS, the Inherited from area reveals inheritance from the HKEY_USERS path.
If this doesn’t resolve the problem, take into account working Process Monitor whereas performing the authentication methodology to search for ACCESS DENIED in different areas of the Registry or file system that may very well be inflicting the authentication failure.
This situation could have an effect on the Windows Store for Business in addition to Enterprise State Roaming.