Fix Outlook integration error when using Skype or Lync

Outlook seamlessly integrates with Skype and Lync. This works extraordinarily nicely if these instruments are majorly used for communication in your group or enterprise. However, we’re seeing stories from customers warning stays on the decrease left nook of the desktop utility which reads “Outlook integration error“. The enjoyable half is that for some there isn’t any concern in any respect, and all the pieces appears to be in sync. It is feasible that the difficulty did happen however rectified itself.

Outlook integration error

fix outlook integration error when using skype or lync - Fix Outlook integration error when using Skype or Lync

If the difficulty is actual for you,  it’s attainable that the mailboxes hosted in Exchange Server 2010 with Skype for Business consumer April 2017 replace. This explicit replace deprecates the Skype for Business Contactsfolder in Outlook. The root trigger for this downside is that the consumer tries to create the “Skype for Business Contacts” folder within the person alternate mailbox and fails. There are two options to this.

Clear the Skype for Business cache

Sometimes the cache causes the issue, and its greatest to clear it, so all the pieces is free, and up to date. Follow the steps beneath:

  1. Press Win + R, after which kind in the %localappdata%MicrosoftOffice16.zeroLync folder. Press Enter.
  2. Delete the sip profile folder in it.
  3. Go into the Tracing folder, delete all information, however not the folders.

Repair Microsoft Office and Apps

Office comes with inbuilt troubleshooter which might repair Office. This will make certain if there are information that are both lacking or corrupt, will probably be changed with a working copy.

Migrate to larger Exchange Server

If its really an alternate server downside, you’ll be able to migrate the mailboxes to the next Exchange server.

Disable the creation of the “Skype for Business Contacts” folder

Technet suggests that you simply attempt to add the below-mentioned coverage to check, and see if it really works. Assign it to a single person, and see if it resolves the difficulty. Once the coverage is utilized, the person wants to attend for couple of minutes, sign-out from the consumer and Outlook, and check out once more.

New-CsClientCoverage -Identity ContactsDeprecation -AllowExchangeContactSync $false
$x = New-CsClientPolicyEntry -Name “AllowExchangeContactsFolder” -Value “$false”
Set-CsClientCoverage -Identity ContactsDeprecation -PolicyEntry @
Grant-CsClientCoverage -Identity sip:[email protected] -CoverageName ContactsDeprecation
Invoke-CsManagementStoreReplication

Check if EWS and MAPI Status are okay

You must open the  Configuration Information and verify if the MAPI and EWS with OK standing. If not, both the configuration for each of them have modified, or the configuration made in your consumer is wrong. You might want to ask your admin for the right configuration.

Reinstall Skype for Business (SFB) Client:

If the Office restore didn’t community for you, you can strive reinstalling SFB consumer and outlook consumer. You can download from here.

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