Many a time, after you alter your Plex Password, you’re going to get locked out of the Plex Server. The commonest message that’s seen in this scenario is “You don’t have permission to entry this server”. It might occur in different instances like once you take away your gadget kind server or worst, it is nonetheless holding an invalid token which is used to authenticate. This might be resolved via a quantity of troubleshooting steps.
Those who aren’t conscious of Plex, it is a server-client program which helps you to stream media information from a central location or your PC/Mac to some other gadget.
Getting again to Plex Permission troubleshooting, Plex has “Access Special Server Settings” which is saved within the working system. This wants to be mounted.
Locked out of Plex Server and Server Settings
Fix for Windows OS
The essential settings of any app are saved in Windows Registry. Before we ask you to edit the registry, its a good suggestion to , and restore in case one thing goes unsuitable. You will want to have Admin privileges to do this.
Press WIN + R to open the Run immediate.
Type regedit, and hit enter.
Navigate to the next key:
HKEY_CURRENT_USERSoftwarePlex, Inc.Plex Media Server
Find these entries, press management an choose all of them. Hit the delete button.
Launch your Plex Media Server.
Fix for Linux on Windows
If you might be utilizing and utilizing a Linux shopper for Plex Media server, then you’ll need to edit the Preferences.xml file in the primary Plex Media Server information listing.
It is normally obtainable at:
$PLEX_HOME/Library/Application Support/Plex Media Server/
For Debian, Fedora, CentOS, Ubuntu it is positioned at:
/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/
Note: This answer applies to commonplace Linux set up as nicely.
Quit your Plex Media Server
Go to that location, and make a duplicate of Preferences.xml file. Use the Linux copy command CP.
Next, open the file in a typical textual content editor.
Remove the next attribute/key pairs from the Preferences.xml file:
PlexOnlineHome="1" PlexOnlineMail="[email protected]" PlexOnlineToken="BxTVDdUHGGq79JpiEPyC" PlexOn-lineUsername="InstanceUser"
Save the edited file.
In case of any main drawback, exchange the edited file with the backup, and then observe the steps once more.
Restore Access to your Plex Media Server
Now that you just’ve edited the worth, you simply want to get again into your Plex Media Server.
Load the Local Version of Plex Web App
Look for the Plex icon or simply use the localhost model of plex internet app. It is normally http://127.zero.zero.1:32400/internet. The root trigger of the issue is native, so don’t get into the web model, and sign-in. It won’t assist. Sign-in along with your account, and you must have entry to the server, in addition to the settings.
In case you see your self signed in already, signal out, and then sign-in once more. Later, you’ll be able to entry the Plex Web App from wherever you might be by making use of the model hosted on the plex.television web site. Visit https://app.plex.television/desktop or Sign in to your account on the plex.television web site. Then click on the massive orange Launch button on the prime proper.
Hope this helps!