When one thing like our favourite sport is out there at a reduced worth, we attempt to seize it earlier than the remaining time on the market will get expired. But, simply after we are about to full the acquisition course of, we’re greeted by an error message out of nowhere. The Microsoft Store message reads – ‘We’re having trouble processing your payment and we’d like to get it sorted out’. If you too have been troubled by this error message test out the options right here, you may attempt to repair it.
Before you start, you might have considered trying to clear your browser cache, and change your Internet connection and see if that works for you.
We’re having trouble processing your payment and we’d like to get it sorted out
You can get the error message whereas buying a product from both Microsoft Store or Xbox Market Place.
If you see this message whereas buying one thing from Microsoft Store, attempt creating a brand new consumer account in Windows. It has been noticed that in some instances, consumer profile corruption can have an effect on the Store app’s efficiency. So, to troubleshoot the difficulty, create a new User Account and see if you should buy a product utilizing the Store app on a unique consumer profile.
Similarly, for those who get the error message whereas shopping for something from Xbox Market Place, you may attempt to repair the difficulty by including a brand new Xbox Live Subscription payment choice on-line.
In a browser, go to the Microsoft Account web page here. If required, check in to the Microsoft account you need to change.
Select ‘Services & Subscriptions’.
In the Xbox Live part, underneath Paid with, choose Change the way you pay.
Following this, ‘Add a brand new means to pay’, hit the ‘Next’ button, and then observe the onscreen steps to arrange your
- Credit card
- Debit card
- PayPal account
Please observe that PayPal a payment choice is out there in chosen areas solely.
If this doesn’t assist, you may contact Microsoft Store Sales and Customer Support to tackle this matter.